STAND NUMBER: 1240
Pager Call Systems
• Kitchen can call wait staff from iFlex Kitchen Tablet
• Wait Staff receive notifications on iFlex Smart Watch
• Wait Staff can accept or bump a call to another waiter
• Automatic call Escalation notifying managers of any issues with running food orders
• Staff to Staff communication via Smart Watch using text or voice messaging
• Staff to Kitchen Communication using text or voice
• Kitchen can see accepted and bumped calls at a glance
• Full management reports detailing service time exceptions etc
iFlex Chef is the only system in the world that offers full visibility of the status of food orders waiting for pick up, the kitchen can see at a glance each call that was sent to front of house staff and with iFlex's unique two way communication and call acknowledgement if the call was accepted.
With the iFlex Smart Watch wait staff are instantly notified when a food order is ready for pick up and with the automatic or manual escalations iFlex ensures meals never sit in the window waiting for runners.
With iFlex chef talk-back wait staff can communicate directly with the kitchen to get instant answers to meal queries without leaving the diners table.
iFlex Chef ensures that the kitchen is kept in contact with front of house staff and can instantly send any message to wait staff and managers with full acknowledgement back. With iFlex Chef wait staff can spend more time with diners offering the best dining experience and the best customer service.
• Wait List Management & call system for Customers waiting for tables or food pick up
• Add & view notes for any customer
• Input maximum wait time for customers and receive reminders when maximum wait time is close
• Instantly call waiting customers the moment a table, or food collection is ready
• Filter wait list by table size required
• Call directly to traditional customer pagers or next generation Smart Pagers or send SMS to customers phone
• Simply touch the customers name on the wait list and iFlex Q calls their pager and displays the allocated table number automatically
• Next Generation Smart Pagers offer full on device video advertising and push messaging
• Automated management reports detailing average wait times, wait times by service time, etc.
With Pager Call Systems iFlex Q the status of every customer waiting for tables can be viewed from the iFlex call terminal. Details of each customer on the wait list is displayed with the table size required along with the time they have been waiting and any notes. Select the filter by table size and iFlex Q will display the next party to be seated for the table size available.
iFlex Q takes the guesswork out of operating a wait list and ensures operators seat diners waiting for tables efficiently. With iFlex Q managers can be alerted the moment any wait time is exceeded ensuring that diners expectations are always met.
Next generation Smart Pagers for iFlex Q are currently in development and will be fully compatible with current iFlex Q systems.
Pager Call Systems are the UK based European distributors for Brighton Technologies Group, in 2015 Pager Call Systems Ltd & Brighton Technologies Group entered in to a strategic partnership to offer the BTG range of products to Europe.
Pager Call Systems Ltd offers a complete range of onsite messaging solutions for a variety of industries utilising the Brighton Technologies Group range of Wireless paging & communication systems.
Restaurants, leisure venues, hotels, offices and major retailers are just a few of the industries that have been using our wireless communication solutions to increase sales, improve customer satisfaction and staff efficiency for many years in establishments worldwide.
At Pager Call Systems we are proud of our high level of customer service; we understand that great products are just part of the solution. We believe that attentiveness to our customers and high quality after sales service is why you will come back to Pager Call Systems again and again for your onsite messaging solutions.
Visit Pager Call Systems on stand number 1240 and see iFlex in action, the latest in restaurant communication technology using smart watches & tablets.