James Tod is the Head of Customer Success at BLACKBX. BLACKBX provides a guest WiFi solution that allows retail and hospitality companies to communicate with and understand more about their customers.
Customer Success very much does what it says on the tin and James’ team exist simply to make our customers successful with our software!
The Importance of Mobile Marketing
A man walks in to a bar….sounds like the start of a joke, but it is no joke if your customer walks in, uses the WiFi and walks out, never leaving a trace. Are you missing the chance to market to your best customers first?