Keynote Theatre 5

Theatre Hall 5

Tuesday 26th September

Wednesday 27th September


11.00 - 11.30

Chris Jolliffe

Tevalis Talking Tech

Tevalis is the UK’s leader in supplying an innovative range of industry developed Epos technology software and hardware platforms. With a growing client base of over 5000+ systems installed and with a growing global presence, we have deployed our solutions into all sectors from Fine Dining Restaurants, Nightclubs and Pubs, Hotels to Casinos, Theatres and Stadia. Specifically designed for the hospitality industry, we also offer an advanced suite of management tools designed to increase profits and margins through improved stock management controls whilst also providing operational and business transparency with our business reporting module. We also offer Centralised Management for those with plural sites, CRM and our newly developed Cash Management module. So, what will we be speaking about in this seminar? Chris will be speaking with visitors about the main advantages of the latest portfolio of products on the market, showing operators in the industry the technology that will be best suited for their business specifically.


11.45 - 12.15

David Bashford

The challenges of implementing digital safety management

It’s becoming increasingly popular for businesses to convert to working digitally, and the kitchen is no different in following the trend. When it comes to managing food safety and health and safety restaurants are looking at innovative ways to manage their compliance online. We’re talking to two operators in the industry to get their views on bringing technology to their kitchen and going paperless.


12.30 - 13.00

Neil Bradley

Can Tech Save the Restaurant

The restaurant industry is facing a crisis, there are less and less people training to become chefs and standards are dropping. Long hours, low wages, low margins are all contributory factors. How do we arrest, reverse this pattern? Maybe the answer is in tech.


13.15 - 13.45

Irin Maini / Vishaal Vadher

Mobile payments & Technological innovations within the bar industry

Discuss how mobile payments and data will shape the future of the bar industry along with enhancing speed and efficiency within the bars. Discuss how consumer behaviour is shifting and consumers are becoming more used to payments on mobile phones. Discuss the value of data to bars and a short discussion on EPOS & stock control / management systems.


14.00 - 14.30

Karl-Heinz Koch

Eliminating waiting times and lines in restaurants

Guests in restaurants wait up to 20 minutes before they can place orders and/or settle their bill. The service staff is not to be blamed, especially during peak hours. Waiting lines are entirely a story of the past thanks to mobile ordering from the table, enabled through either micro-location logic or push notifications. MENU’s mobile order &/or payment app has been designed to eliminate waiting times and lines in all types of restaurants


14.45 - 15.15

Iain Wilcox

Serving up success through location-based mobile marketing

Effective location-based proximity marketing is a must-have for any hospitality operator to increase customer revenues and dwell time. But, despite significant innovation, challenges to implementing effective location marketing remain. Explore various techniques to leverage the power of location marketing in your organisation, whilst broadening your understanding of how various location technologies can help overcome some of your deepest marketing challenges.


15.30 - 16.00

Eleanor Stancliffe

Why Content and email marketing is an essential driving force shaping the venues industry.

The talk focuses on the importance of building a strong customer email mailing list, how to do it, and how to engage with customers to create customer loyalty and retention. We also look at why its important for venues to constantly have new things going on within the venue and how to go about marketing this news to build a following and increase footfall .The benefits of a strong on-line presence and SEO benefits will also be look at.