Keynote Theatre 7

Theatre Hall 7

Tuesday 26th September

Wednesday 27th September


11.00 - 11.30

Zach Priest

Teaching Tech With Tablets - Improve Customer Engagement Through Higher Staff Adoption

Companies spend big on new hardware, software, and systems that have huge potential to improve front-of-house processes and create memorable customer experiences. Through our work providing tablet solutions to the world’s biggest brands, Bouncepad has learnt and helped implement effective strategies that increase staff adoption and customer engagement. We’re sharing our latest research findings, mixed with our years of experience, revealing the simple considerations you can make to ensure your latest game-changer delivers above expectations.


12.30 - 13.00

Ryan Farley

Power your mobile app with simpler, faster and safer payments.

As mobile usage grows and Contactless spending up 34% in 2017, Judopay highlight the business benefits of faster transactions


13.15 - 13.45

Jordan Youtz

How big data and machine learning will make technology irresistible for hospitality and nightlife

What does it really mean to make nightlife smarter? This panel is about the application and benefit of big data and machine learning and how they will help operators increase security, efficiencies and the guest experience today, and tomorrow.


14.00 - 14.30

Patrick Clover

The Importance of Mobile Marketing

A man walks in to a bar….sounds like the start of a joke, but it is no joke if your customer walks in, uses the WiFi and walks out, never leaving a trace. Are you missing the chance to market to your best customers first?


14.45 - 15.15

Lucian Cramba

HoReCa Revolution ( The Waiter in your Pocket )

Lucian, tell us a few things about yourself, what are you working on and what drives you in life?