STAND NUMBER: A182
Silent Customer
Using mystery guest, customer feedback and online reputation, we specialise in supporting multi-site hospitality operators in service improvements and revenue growth.
We realise that data, by itself, does not initiate change but people do, so we work closely with our clients to make sure they are interpreting feedback in a meaningful and actionable way.
Our values are centred around giving feedback kindly to influence positive change, and our focus is on helping teams in understanding behaviors.
