Own your customer experience and drive traffic to your online ordering website
Interestingly, 64% of delivery customers prefer to order directly from the restaurant! Whether you want an additional sales channel with more control or are looking for your first online ordering solution, Deliverect Online ordering is the suitable alternative.
Being in control of your customer's experience while online ordering is one of the basic needs of every business, even for your restaurant or dark kitchen. Surely you know that every time something goes slightly wrong with one of your home deliveries, your restaurant gets blamed, even if a factor outside your control generated the inconvenience: the delivery platform, traffic, or any other.
If that's not convincing enough, research shows that up to 80% of consumers blame restaurants if they had a poor food delivery experience. Yes, it's unfair, but it happens all the time.
Can you think of anything worse than disappointing your customers' expectations? We doubt it. Your customers' experience is how your business grows and how it can plummet.
The thing is, there's a lot of blind trust and faith after you've done your best to deliver a top-notch dining experience and put that order in the hands of someone else.
Once that dish has left your restaurant, you are no longer in control.
So, how do you improve the customer experience from start to finish and live up to expectations? How do you regain control? How do you make the most of that control to gain customer satisfaction? Is it possible?
Research shows that up to 80% of consumers blame restaurants if they had a poor food delivery experience. Yes, it's unfair, but it happens all the time.
Search no further; we'll give you the answers you're looking for (and maybe need). If you want to elevate your customer experience/satisfaction, you're in the right place!
Introducing Deliverect Online Ordering
Deliverect Online Ordering is a new way to leverage the consumer experience. Interestingly enough, 64% of delivery customers prefer to order directly from the restaurant!
Whether you want an additional sales channel with more control or are looking for your first online ordering solution, Deliverect Online ordering is the suitable alternative.
Create a seamless online ordering experience for pick-up and delivery so your customer can order and pay directly from your online store. Quick and easy!
64% of delivery customers prefer to order directly from the restaurant!
With Deliverect Online Ordering, you can:
Own your customer experience
Owning your customer's experience is the key to long, prosperous, and healthy relationships with your customers.
Generate an additional revenue stream for your business
An extra channel to generate profitability but in a more simplified and practical way to operate.
Cut costs while increasing your profitability (Lower commission, No fixed costs/SaaS fee - only pay for orders you get).
With Deliverect's Online Ordering, you only pay a 3.8% order fee by integrating with Deliverect Pay! That means more profit and lower operating costs for your business.
Easily manage menus, discounts, payments, delivery, and pickups
Manage, update and perfect your menu and all other important aspects of your online orders from a single point: simple, efficient, and intelligent.
Want to offer direct-to-consumer delivery on your online store? Our Dispatch solution will allow you to get control over your delivery experience and save time on driver management.
Create an online store in 5 minutes tailored to your branding
Creating your online delivery system doesn't have to be a headache. Deliverect provides a practical and user-friendly alternative to make everything work as it should in the quickest way possible. Once built, your customers will love it.
Reach your customers directly
Get direct access to your customer data and use it to engage them and drive traffic to your website online via paid media.
These are just the first steps to succeed with your restaurant's online store; there is much more to explore and learn. But rest assured, your online ordering system represents an excellent opportunity to expand your revenue streams and prepare yourself for a market that values great dining experiences like the one you offer.
This is just the beginning of a journey full of possibilities. With Deliverect's Online Ordering solution, we are confident that you will deliver an experience that your customers will value and repeat many times over. If you want to take control of your customer's experience, contact us for a free demo, and together, let's take your online ordering to new heights.
